Here is a professional Refund and Returns Policy suitable for a furniture business website like M & M Furniture.
Refund & Returns Policy
M & M Furniture
At M & M Furniture, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please review our refund and return policy below.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, the item must:
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Be unused and in the same condition as received
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Be in the original packaging
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Include the original receipt or proof of purchase
Items that show signs of use, damage, or alteration may not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
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Custom-made or special-order furniture
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Clearance or sale items
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Items damaged due to improper use or handling after delivery
Damaged or Defective Items
If your product arrives damaged or defective, please contact us within 48 hours of delivery. We may request photos of the damage to assist with the replacement or refund process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
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Refunds will be processed within 5–10 business days
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The refund will be issued to the original payment method
Shipping or delivery charges are non-refundable unless the item was defective or incorrectly delivered.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact our customer support team.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
Contact Us
If you have any questions about our Refund & Returns Policy, please contact us:
M & M Furniture
Email: example@gmail.com
Phone: 0488304970